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Frequently Asked Questions

Basic Questions
1. What is Safety Shield Ultra?

Safety Shield Ultra is a comprehensive monitoring and protection tool designed to help organizations manage their governance, risk, and compliance requirements efficiently.

2. How do I create an account?

You can create an account by visiting our registration page and filling out the required information. You will receive a confirmation email to verify your account.

3. What types of data can Safety Shield Ultra monitor?

Safety Shield Ultra can monitor various types of data including personal, financial, health, intellectual property, user behavior, communication, and location data.

Technical Questions

The abusive user detection uses advanced algorithms to analyze user behavior and flag potential abusive users based on predefined criteria. The analysis includes evaluating abuse score trends and detailed analysis by category.

Yes, Safety Shield Ultra can detect hallucinations in AI responses. It tracks the number of hallucinations detected each day and provides detailed analysis for each incident.

Safety Shield Ultra monitors for data exposure incidents by analyzing user inputs and AI responses to identify potential leaks of personal, financial, and other sensitive information. It logs the incidents and provides detailed reports.
Advanced Features

The bias detection feature analyzes AI responses to identify potential biases based on gender, race, age, religion, socioeconomic status, nationality, disability, sexual orientation, and political affiliation. It logs incidents and provides reports for further analysis.

Prompt injection detection identifies attempts to manipulate AI responses through specially crafted user inputs. It tracks the number of such attempts and provides detailed reports to help mitigate these risks.

Yes, Safety Shield Ultra can monitor multiple categories of requests such as violence, hate, sexual content, self-harm, and more. It provides detailed charts and analysis for each category.
User Management

You can view the detailed analysis of potentially abusive users in the Abusive User Detection section. This includes abuse scores, trends, and breakdowns by category.

User profiles and settings can be managed through the Profile page. You can update personal information, change account settings, and manage privacy preferences.

We offer various support options including email support, a comprehensive knowledge base, and a community forum where you can ask questions and get help from other users and experts.
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